Begin a New Life

At the OMEGA Fertility Center, we offer the most advanced fertility treatment through individualized and compassionate care, guided by the highest ethical standards.

OMEGA Supports LGBTQ
Fertility Experts

Fertility Experts

Advanced Research

Advanced Research

Welcoming Environment

Welcoming Environment

Self Referrals

Self Referrals

Scheduled Building Maintenance & On-Site Improvements

October 20 – November 7, 2025

Dear Patients,

Please be advised that our building will undergo scheduled maintenance to our building, along with on-site improvements, from October 20 through November 7, 2025.

During this period, some services may be temporarily unavailable before and during the maintenance work. To ensure your care is not affected, we kindly ask that you contact the Nursing Office on the first day of your menses if your treatment cycle falls within or near this timeframe.

These improvements are part of our ongoing efforts to enhance the patient’s experience and ensure a safe, comfortable environment for all. We appreciate your patience and understanding as we complete this important work.

If you have any questions or concerns, please do not hesitate to reach out to us.

Sincerely,
Omega Fertility Center

Temporary IVF Laboratory Pause — Patient Information Update

Updated: April 28, 2026
April 28, 2026

We are writing with another update because there is meaningful progress to share.

The additional equipment ordered to enhance the environmental systems that support our IVF laboratory has now arrived, and our team has met with engineers to review placement and installation requirements.

We are now waiting for the final engineering report, which will guide the exact installation requirements. Once that report is complete, installation work is expected to move ahead next week, subject to final engineering guidance and any required preparation.

Once installation is complete, OMEGA will begin validation testing. This testing is a careful quality-assurance process designed to confirm that the laboratory environment is performing as expected before IVF laboratory services resume. Based on current planning, validation testing is expected to take approximately 10-12 days once it begins.

If the remaining engineering, installation, and validation steps proceed as expected, we remain hopeful that IVF laboratory services could resume toward the end of May.

We want to be clear that this is not yet a confirmed reopening date. It is the most responsible timeframe we can share based on what we know today, and the final timing will depend on installation being completed and validation testing confirming that the laboratory environment is ready.

There continues to be no indication that patients were exposed to any safety risk. Embryos and genetic material in cryostorage were not affected and remain safely stored.

Our physicians and care team remain available to speak directly with patients about individual treatment plans and next steps. We will provide another update once installation is complete and validation testing is beginning.

We know this has been a long and difficult process for patients. We are getting closer, and we remain grateful for your continued patience and trust.

Dr. Jackie Hollett-Caines
Dr. Angelos Vilos
Medical Directors
Omega Fertility Center

At OMEGA, you can feel confident and relaxed knowing that we are providing the most advanced fertility treatments available.

The EPAU is for women in their first trimester of pregnancy who are at risk of or have been diagnosed with a miscarriage and require additional follow up.

We offer comprehensive care of gynecological conditions and hormonal disorders, which, very often, result in infertility.

We also offer care and treatment for male reproductive conditions and urological problems that are unique to men.

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Request an Appointment

Ask your doctor to fax a referral form to 519-685-5519, or e-fax to 519-657-9207, or complete the self-referral form below.

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