Begin a New Life

At the OMEGA Fertility Center, we offer the most advanced fertility treatment through individualized and compassionate care, guided by the highest ethical standards.

OMEGA Supports LGBTQ
Fertility Experts

Fertility Experts

Advanced Research

Advanced Research

Welcoming Environment

Welcoming Environment

Self Referrals

Self Referrals

Scheduled Building Maintenance & On-Site Improvements

October 20 – November 7, 2025

Dear Patients,

Please be advised that our building will undergo scheduled maintenance to our building, along with on-site improvements, from October 20 through November 7, 2025.

During this period, some services may be temporarily unavailable before and during the maintenance work. To ensure your care is not affected, we kindly ask that you contact the Nursing Office on the first day of your menses if your treatment cycle falls within or near this timeframe.

These improvements are part of our ongoing efforts to enhance the patient’s experience and ensure a safe, comfortable environment for all. We appreciate your patience and understanding as we complete this important work.

If you have any questions or concerns, please do not hesitate to reach out to us.

Sincerely,
Omega Fertility Center

Temporary IVF Laboratory Pause — Patient Information Update

Updated: March 6, 2026

Fertility treatment requires significant emotional, physical, and financial commitment. We understand how difficult it can be when treatment plans are unexpectedly disrupted.

In mid-January 2026, our clinical team observed unexpected fertilization outcomes during IVF cycles performed on January 15, 16, and 17. While variability can occur in fertility treatment, the results observed during this time were not consistent with our typical laboratory outcomes. At this time, there is no indication that patients were exposed to any safety risk.

Because of this, our physicians and laboratory team made the proactive decision to temporarily pause IVF laboratory services while we conducted a full and immediate laboratory review. This decision was made out of an abundance of caution to ensure that every patient receives the best possible treatment under conditions that meet the high standards we set for our program.

Why the lab pause was necessary

When unexpected outcomes occur in an IVF laboratory, it is important to carefully review every possible factor that may influence results. This includes equipment performance, environmental conditions, laboratory procedures and quality control systems.

Our internal review examined each of these areas in detail. While we did not identify a clear explanation for the outcomes observed, we chose to take the additional step of bringing in an independent IVF laboratory expert with experience auditing and designing fertility laboratories. This external review is evaluating all aspects of our systems and processes.

Until this process is complete and we are confident that all conditions meet our high standards, IVF laboratory treatments will remain temporarily paused.

Before services resume, our team will complete additional validation and testing to confirm that all systems are functioning as expected.

Services currently paused

During this review period, the following assisted reproductive services remain paused in our laboratory:

  • IVF and ICSI cycles
  • Egg freezing (oocyte cryopreservation)
  • Donor egg cycles
  • Embryo transfers

Support for affected patients

We recognize how difficult this pause may be for patients and families who have been preparing for treatment.

Throughout this period, our physicians have been speaking directly with affected patients to discuss their individual care plans.

Our commitment moving forward

Our entire team remains focused on completing this review thoroughly and carefully so that patients can move forward with confidence when services resume.

Once the external review and validation processes are complete, IVF laboratory services will resume.

We are working as diligently as possible to restore services as soon as possible while remaining committed to transparency throughout this process.

We anticipate our next update will be posted by Monday, March 16, 2026.

We are grateful for the patience and understanding our patients have shown while we complete this important work in service of the best possible outcomes.

If you have questions about your care or upcoming treatment plans, please contact us at info@omegafertility.ca or 519-685-5559 and a member of our care team will follow up with you as soon as possible.

At OMEGA, you can feel confident and relaxed knowing that we are providing the most advanced fertility treatments available.

The EPAU is for women in their first trimester of pregnancy who are at risk of or have been diagnosed with a miscarriage and require additional follow up.

We offer comprehensive care of gynecological conditions and hormonal disorders, which, very often, result in infertility.

We also offer care and treatment for male reproductive conditions and urological problems that are unique to men.

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  • Fertility Specialist
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  • Fertility Specialist
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  • Fertility Specialist
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  • Urologist

Request an Appointment

Ask your doctor to fax a referral form to 519-685-5519, or e-fax to 519-657-9207, or complete the self-referral form below.

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